Scott, Forest Hills
Scott, Forest Hills

Our Promises

Macdonald Hotels & Resorts have a unique range of properties and spaces in the UK’s most enviable locations, underpinned by a strong commitment to service, harnessing the expertise of one of the UK’s largest independent hotel groups.

Here at Macdonald Hotels & Resorts, we pride ourselves on offering a high-quality service to all our customers. That’s why when you book a meeting, conference or event with us, Macdonald Meetings makes a series of promises to you.

View and experience our facilities your way - choose between viewing our venues online with a 360 tour or, for the best experience, first-hand via a tour with one of our team members.

Commitment to service excellence - our team offers continued support and service from your initial enquiry, all the way through to meeting or event success.

Receive our best price, first time… and we promise to respond within an hour


View and experience our facilities your way - choose between viewing our venues online with a 360 tour or, for the best experience, first-hand via a your with one of our team members.


Commitment to service excellence - our team offer continued support and service right from your initial enquiry, through to meeting or event success.


Macdonald Meetings Rewards - we reward every customer meaningfully through our rewards programme where you gain points for any previous bookings to redeem against future stays or treats.

Get in touch with our team and start planning your next meeting or event with us today.